Service center
Our service center has everything you need to perform work of any complexity: experienced engineers, equipped workplaces, necessary set of tools, devices and measuring tools for setting and testing, the necessary set of spare parts and documentation. Our engineers have been fully trained and certified at the training centers of equipment manufacturers.
Service engineers can provide professional technical and informational assistance to employees of your company at any point, based on the knowledge and skills obtained both from their own experience of maintenance service and from metalworking equipment manufacturers.
The outcome of our work is a high-quality solution to the customer's request in the shortest possible time.
Types of services
- Commissioning and installation supervision
- Warranty and post-warranty service
- Sales of spare parts and materials
- Training and information support
Contact info
- +375 17 337 74 56
- (9:00 - 17:00)
- tech-department@stgtechno.com
Commissioning and installation supervision
Commissioning works of the supplied equipment are carried out by the service engineers trained at the manufacturing plants. The engineers of our service center have extensive experience in starting up, setting up and carrying out installation supervision of the equipment of all represented manufacturing companies. There is a necessary set of tools, devices and measuring tools (polymer-granite rulers and squares, electronic levels, micron indicators, etc.), that allow checking the equipment for compliance with the accuracy standards and technical characteristics. Therefore, the time from the start of commissioning works to the beginning of operations has been reduced to a minimum.
Warranty and post-warranty service
Warranty service is provided for the supplied metalworking equipment. We guarantee a timely response and optimal solution to the warranty case, cooperation with specialists of equipment manufacturers, etc. We use only original spare parts, components and materials or the ones recommended by the manufacturer. The warranty applies to all types of work performed during the warranty and post-warranty period. We also recommend to conclude an agreement for post-warranty service of metalworking equipment. In this case, all repair and maintenance work carried out during the warranty period will be performed without interruption and in the necessary range.
Sales of spare parts and materials
Despite the high quality of the supplied equipment, at some point it is necessary to purchase new spare parts and materials. There is a warehouse in the company's service center, which constantly stores the necessary set of spare parts, accessory equipment and consumables for the supplied equipment. Having direct contacts with equipment manufacturers, we offer our customers the lowest prices and quick delivery service.
Training and information support
After commissioning works or installation supervision, the engineers of our service center train your personnel to operate the supplied equipment. The efficiency and quick payback of the machine you purchased depend on your personnel training level. We also provide information support and advice on setting up and operating the entire line of the equipment we supply.